We accept returns of products within 30 days of the receipt of your order. All products, whether used or unused, are eligible for return. Please ensure the product is sent back with the original packaging.

Exchanges

If you wish to exchange an item, please return the original item using the process outlined above, and place a new order for the desired item.

Return Address

PO BOX 3025 Whitten Road, Lakeland, FL 33811.

Damaged or Defective Items

If you receive a damaged or defective electronic item, please contact us immediately at support@toolygarden.com. Provide details of the issue along with your order number. We will work to resolve the issue as quickly as possible.

Refunds

Upon receiving your returned product, we will inspect it to ensure it meets our return conditions. If the product is in its original condition and packaging, we will approve the return and process your refund application. Please allow up to 48 hours for processing. Once approved, your refund will be issued to your original payment method, typically taking 3 to 5 business days to appear in your account.

Updates to this Return Policy

We reserve the right to update this Return Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For any questions, concerns, or clarifications about this Return Policy, or if you have issues with a return, please do not hesitate to contact us at support@toolygarden.com.